Anyone can make a Freedom of Information (FOI) request, but it must be made in writing (letter or e-mail) and include a name and address (postal or e-mail).

Procedure for Requests

The law requires public authorities to response to a request within 30 calendar days, allowing an extension of an additional 30 calendar days if needed. We will always acknowledge receipt of FOI requests made to the Information Manager, and we will let you know if an extension of the deadline is needed, or if your request qualifies as an exemption. For detailed advice on what sorts of information is exempt please refer to the FOI Unit website.

Fees

The National Gallery of the Cayman Islands strives to ensure that fees and charges are clearly explained and kept to a minimum.

Information which is published online, downloaded through a website, or sent to you by email will be provided free of charge.

Fees may be charged for providing information in paper copy or on computer disc. Charges will reflect the actual costs of reproduction and postage, as described below.

Reproduction costs

All prices are in Cayman Islands dollars. Where fees apply, photocopied information will be charged at a standard rate of $1.00 per page (black and white; any size) and $1.50 per page (colour; any size).

Computer discs will be charged at a rate of $2 per disc.

A full schedule of fees can be found in the Freedom of Information Regulations (2008).

FOI Application Form

While it is not necessary, you may complete an official FOI Application Form to submit your enquiry.
For any Freedom of Information (FOI) queries or request to the National Gallery, please contact:

Information Manager

Monica Boothe, Information and Data Protection Manager
National Gallery of the Cayman Islands
Esterley Tibbetts Highway (Harquail Bypass)
PO Box 10197
Grand Cayman KY1-1002
CAYMAN ISLANDS
Email: foi@nationalgallery.org.ky
Telephone: +1 (345) 945 8111

Internal Review

If you make a request under the Freedom of Information Law and are not satisfied with our response, you are entitled to an internal review. If you believe you are entitled to an internal review, please put your appeal in writing and either e-mail or post it to the Information Manager. Include your name, address, telephone number and the reference number at the top of our letter or e-mail to you. You have 30 calendar days from the date of receipt of a refusal to request an internal review. Please explain why you would like us to review our original response.

Under section 33 of the FOI Law, you may ask for an Internal Review of a response to your request:

a. If you were refused access;
b. If you were granted partial access to the record(s) specified in your application;
c. If your request was deferred;
d. If there was a refusal to amend or annotate an official document containing personal information; or
e. If a fee was charged for action taken* or if you disagree with the amount of the fee charged;

where the decision was taken by a person other than the responsible Minister, Chief Officer or Principal Officer of the public authority.

Appeal to the Ombudsman

If you are dissatisfied with the internal review of our decision, or an internal review was not available, you can seek an appeal from the Office of the Ombudsman.

Visit: 5th Floor, Anderson Square, 64 Shedden Road, George Town, Grand Cayman

Mail: PO Box 2252, Grand Cayman KY1-1107, CAYMAN ISLANDS

Email: info@ombudsman.ky

Call: +1 345 946 6283