Description

Win-Win Negotiation is a highly interactive and content-rich virtual seminar. In it you will discover how to get more of what you want, need and deserve in work and life. You will learn the 10 characteristics of win/win negotiators.

You will also build confidence and reduce any apprehension or fear regarding the negotiation process. This seminar provides specific “how to” information that can immediately be applied to achieve better outcomes. Everything is a negotiation!

The Negotiation Process

• The essential elements of the negotiation process
• The 10 characteristics of highly effective negotiators
• Those who prepare most win!
• Creating a “give and get” relationship of mutual respect
• Preparing the “back up” options and choices
• Giving yourself room: The higher you start the better the outcome
• Understanding the personalities involved in the negotiation process

The Fine Art of Flinching

• Definition of flinching
• Detecting the flinch and defusing it
• The flinch back or counter flinch
• The “walk away”
• Preparing for the outrageous request
• Practicing patience
• Having a solid 3-tier goal for each meeting

Listening and Questioning

• Discover the three most important questions to ask to determine needs
• Essential listening through effective questioning
• Finding the hot buttons in the negotiation and hitting them over and over
• Use silence as a powerful tool: Those who speak first typically lose
• Discovering the true value and perceived value of the negotiation variables
• Determining through questioning how to satisfy both parties
• Summary, action plan and assignment

About the Speaker:

Joy Baldridge, CPC, CSP, CVP, is president of Baldridge Seminars International, a sales training organization with the sole goal of helping the best to become even better at increasing productivity and revenue while reducing frustration and stress. In every sales position ever held, Joy was ranked #1. She shares her innovative Golden Nuggets on how to increase sales. Author of the Fast Forward MBA in Selling and Pure Joy! Her first speaking engagement was at The White House at age 19. How? By cold calling the President.

To register for this event, email education@nationalgallery.org.ky.